The First Friday Training Academy

All courses

Filter by Product categories
Select all
Retail Academy for Buyers, Merchandisers & Planners
Retail Basics Training Courses
Change & Project Management Training
Personal Development & Management Courses
John Hoerner’s Recipes for Retail Courses
Mental Health Training Courses
Equality, Diversity and Inclusion Training
Filter by delivery method

    Comprehensive retail training programme designed to develop the technical skills needed to build knowledge and confidence in merchandising, planning and buying.

    Showing 1–16 of 22 results

    • Sustainability for retail buyers
      Developing a Sustainability Strategy

      Explore the ethical and environmental issues impacting retail in order to develop a strategy to embed sustainability into your business Find out more »

    • Creating a Retail Strategy (online course image)
      Creating a Retail Strategy

      This certificated course will help you understand how to create a robust retail strategy that meets the needs of the customer, and delivers the goals of the business. Find out more »

    • Merchandise planning and WSSI online training course image
      Merchandise Planning

      Suitable for intermediate level merchandising or planning roles involved in pre-season planning, this course covers planning sales, stock, markdown and margin, sales phasing, managing intake and open to buy, and use of the WSSI. Find out more »

    • Assortment Planning and Range Building (online course image)
      Assortment Planning & Range Building

      This certificated course covers the range building process, planning space, planning options, width and depth, grouping stores, the assortment plan, and range sign-off. Find out more »

    • Range Building and Option Planning (classroom course thumbnail)
      Range Building & Option Planning

      This interactive training course is facilitated by two experienced retail professionals and covers the end-to-end range building and option planning process, and the roles involved. Find out more »

    • Introduction to negotiation skills for retail buyers
      Introduction to Negotiation Skills for Retail Buyers Course

      This online retail buyer negotiation skills course covers the negotiations process, objectives, conflicts and the six-step negotiation framework. Find out more »

    • Introduction to Negotiation Skills (Classroom course image)
      Introduction to Retail Buyer Negotiation Skills (1-Day Course)

      This negotiation skills course for retail buyers covers the negotiations process & objectives, conflict in negotiation and the six-step framework. Find out more »

    • Advanced negotiation skills for retail buyers (Classroom course image)
      Advanced Negotiation Skills for Retail Buyers (2-Day Course)

      A two-day course for retail buyers who wish to refresh, develop or enhance their negotiation skills to deal with more complex and challenging negotiations. Find out more »

    • The Journey from Cost to Profit
      Retail Buying: The Journey from Cost to Profit

      Learn how to influence the profitability of your business through commercial costing and sourcing decisions. Find out more »

    • Retail Sourcing Strategy training course
      Retail Sourcing Strategy

      Training in sourcing strategy, ethical sourcing, sustainability, types of sourcing, terminology and cultural considerations. Find out more »

    • Supplier Management
      Retail Supplier Management

      Learn how to work commercially with suppliers – from building successful long-term relationships, finding new suppliers and exiting a supplier. Find out more »

    • Sample Management online training course
      Retail Sample Management

      Entry-level course on how to manage the sample process which supports the development of product ranges. Find out more »

    • Competitor shopping and store visits
      Store Visits and Competitor Shopping

      Learn how to prepare for and carry out effective visits to both the stores in your own business and those of the competition Find out more »

    • Buying trips and factory visits
      Buying Trips & Factory Visits for Junior Buyers

      Junior buyers course on how to go about planning for and then conducting buying trips and factory visits. Find out more »

    • Order Management, Allocation and Replenishment (Online course image)
      Order Management, Allocation & Replenishment

      Learn the fundamentals of the end-to-end stock management process, critical path management, planning allocations, replenishment and managing commitment. Find out more »

    • Evaluating Performance (online course image)
      Evaluating Trading Performance

      Learn how to evaluate weekly trading performance of a department, interpret KPIs at department-, category- and line-level, and compare with objectives. Find out more »