The First Friday Training Academy

Retail basics training

Whether you are planning on applying for a job in buying, merchandising or planning, have just started your career in one of these roles, or work with a retailer in any capacity, these courses are for you. They cover the retail basics essential to help you get that job, to hit the ground running or to communicate and work more effectively as a partner.

You will find out about the end-to-end product lifecycle, covering the retail tools, techniques and processes used by buying, merchandising and planning teams and improve your understanding of retail maths, key calculations and jargon – that’s why we have called it Understanding Retail.

Once you have mastered the retail basics you should look at our retail training academy for buyers, merchandisers and planners. It provides a comprehensive training programme, designed to develop the technical skills needed to build knowledge and confidence in merchandising, planning and buying.

There is also a learning programme based on John Hoerner’s book Recipes in Retail which offers a thought-provoking journey through everyday retail issues. It covers theories, tips and advice on customers, people, suppliers, stock management, marketing, finance, strategy and online.

10 Trainer-led videos
300+ Retail terms and jargon
14 Animated videos

Our courses

  • John Hoerner retail management training - First Friday
    John Hoerner's Retail Recipes

    Based around retail veteran John Hoerner’ s book Recipes for Retail. It covers theories, tips and advice on customers, people, suppliers, stock management, marketing, finance, strategy and online. Find out more »

  • John Hoerner retail veteran
    Online Q&A with John Hoerner

    Ask John Hoerner any questions you may have about his retail course and discuss how they apply to your role or organisation. Find out more »

  • The Retail Product Lifecycle training - First Friday
    Understanding retail: The product lifecycle

    A certificated course covering the retail cycle, current trends, roles & responsibilities, high-level tools, techniques and processes, plus the key concepts, calculations and drivers used within typical retail organisations. Find out more »

  • The Retail Product Lifecycle
    Understanding retail: The product lifecycle

    Two days of training on the basics of buying, merchandising, planning and the retail product lifecycle. Find out more »

  • Retail jargon and retail calculations
    Understanding retail: The retail jargon buster & retail calculations

    Learn the language of retail and retail maths with this comprehensive retail glossary which covers all the retail jargon and calculations - fundamental to any commercial role. Find out more »

  • Courses to develop your skills

    For more in-depth training try our
    Training academy for buyers, merchandisers & planners

  • Any questions?

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    What they say

    What our delegates say...

    Even their body language is retail! They're head and shoulders above other training companies

    Buying Director, Global fashion retailer

    It's already changed the way I think and engage with retailers. There is so much more that goes on in the world of retail. More than I ever imagined  

    Systems Consultant – Course delegate

    Really enjoyed the course, very open and positive. I know now what I do and what I need to practice  

    Course delegate

    I learned so much in just one day. It was explained very clearly with examples which really helped  

    Course delegate

    Any questions?

    Get in touch if you want to find out more Contact us

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    Any questions?

    If you’d like to get in touch please call or email us – or fill in the form below.

    UK Tel: +44 (0)1494 867106
    UK & US enquiries: enquiries@firstfriday.biz

    UK Office
    First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK

     

     

    First Friday Ltd. is registered in England and Wales with Companies House.
    Company Registration No.04293694

    Registered office: Lower Hollises, Rignall Road, Great Missenden, Buckinghamshire, HP16 9AJ, UK

    Any questions about this course?

    If you would like to get in touch, please call or email us
    or alternatively, send us a message below

    +44 (0)1494 867106
    training.academy@firstfriday.biz

    First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK

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