The First Friday Training Academy

Management & Personal development

Our soft skills academy provides a comprehensive training programme that develops managers, leaders and team members with the behaviours and skills they need to succeed.

Theories, principles and practice are rooted within business context which makes learning relevant and easy to apply on-the-job. Facilitators bring their business experience to life as they inspire and engage on topics that they are experienced in and passionate about.

Select individual sessions to create your own series spanning, communication, time management, coaching and feedback, performance management, leadership, personal impact, story-telling, strengths-based self-awareness and more.

Engaging workshops
Strengths profiles
Expert facilitators

Our courses

  • A Practical Approach to Project Management

    This two-day project management course give business managers training in practical project management skills, tools and techniques. Find out more »

  • Management Essentials for New Managers

    Two-day workshop on what makes a great manager, management styles, effective delegation, motivation & supervision, and the GROW model. Find out more »

  • Managing Time & Workloads

    Workshop introducing managers to a range of simple, effective and practical tools to help them become more effective at time management. Find out more »

  • Managing a Team

    This 1-day interactive classroom-based workshop gives you the ‘why, what and how’ of managing a high performing team and encourages doing this differently. Find out more »

  • Coaching & feedback

    This workshop develops skills and explores techniques, with practice and feedback sessions using real coaching opportunities and challenges. Find out more »

  • Managing Performance & People Development

    Packed with simple, practical approaches that build the skill set and confidence of managers to effectively manage and develop their teams. Find out more »

  • Managing Difficult People & Situations

    Helps managers to understand the role they play in difficult situations and gives practical approaches to resolving difficulties for the benefit of all involved. Find out more »

  • Effective Leadership

    This workshop is designed to help managers to explore their leadership potential and be better placed to drive the success of their teams. Find out more »

  • Commercial thinking training workshop
    Commercial Thinking Skills Workshop

    Be inspired by a guest entrepreneur’s success story. Add to this practices, tools and approaches that develop commercial thinking competence. Find out more »

  • Project Management for Business Managers

    Two-day project management course giving business managers training on practical project management skills, tools and techniques. Find out more »

  • Effective Communication Skills Workshop

    This course covers how to craft questions, active listening skills, effective words, body language and useful meeting and presentation skills. Find out more »

  • Personal Impact: Communicating with Confidence Course

    This two-day workshop embeds skills to deliver key messages with clarity, authority and magnetism by blending insight, knowledge and practice. Find out more »

  • Perfect Pitching & Compelling Storytelling

    Helps storytellers become clear, compelling and memorable, and teams to connect, develop and share a collective history, understanding and identity. Find out more »

  • Managing Diversity & Inclusion Workshop

    This workshop demystifies diversity and inclusion, equipping managers with the knowledge they need to manage with confidence and consideration. Find out more »

  • Resilience at Work

    Helps delegates to understand and manage emotions, make better decisions, build stronger relationships and become more resilient. Find out more »

  • Making the Most of Your Strengths

    Strengths are explored in a group or team format which results in new appreciation, awareness and tangible action planning. Find out more »