A glossary of retail calculations, retail terms and retail terminology. How to perform key retail calculations and understanding the retail terminology and retail jargon used by retailers is fundamental within any commercial role, yet this is often the area in which people are least willing to ask for help as they fear exposing a lack of knowledge.

This useful retail basics training course companion consists of a series of 14 short videos explaining the key retail calculations and a searchable retail jargon buster containing over 300 retail terms and abbreviations: Including how to calculate margin, what a WSSI is,  how to calculate branch cover, what forward requirement is, learn how to calculate open to buy /  OTB etc

It delivers pre-requisite knowledge essential to commercial decision making within a retail business.

  • £50 plus VAT
  • Contact us for large group quotes
£ 50.00 plus VAT

What you will learn

What you will learn

  • How to perform key retail calculations
  • Commonly used retail commercial terms
What the course covers

Modules in more detail

  1. Rate of sale
  2. Sell through
  3. WSSI (Weekly sales stock and intake)
  4. OTB (Open to buy)
  5. Permanent markdowns
  6. Promotional markdowns
  7. Forward cover
  8. Flat or spot cover
  9. LFL (Like for like)
  10. Stock turn
  11. BTA (Balance to achieve)
  12. Intake margin
  13. Selling margin
  14. Sales density
Who it is suitable for

Who it is suitable for

  • Anybody in a commercial role who is new to retail
  • Anybody wishing to validate existing knowledge and have a handy guide to refer to
  • Anybody purchasing another First Friday academy online course who wishes to ensure they have the right level of foundation knowledge


  • £50 plus VAT
  • Contact us for large group quotes

At a glance...

At a glance
  • 14 short videos + 1 searchable glossary
  • Total learning time = 60+ minutes
  • Works across PC, tablet and phone
  • Currency choice: sterling, euros, dollars or rands
  • Full access for 6 months
  • Developed by retail B&M professionals
  • Digital certificate on completion