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Personal Development & Management Courses

Managing Performance & People Development

One of the biggest challenges managers face is how to effectively manage the performance of team members. Most organisations have a performance management/appraisal process that receives attention only once or twice a year and is often seen as a chore by both parties.

This one-day workshop re-positions effective performance management as a habit that successful managers develop. Packed with simple, practical approaches this session builds the skillset and the confidence of managers at any level to enable effective management and development of people.

This is a classroom course.
Please get in touch to explore pricing options, or simply find out more.

What you will learn

What poor performance looks like and why it occurs
Techniques to manage performance
How to set SMART goals
The role of regular performance reviews
The Win-Learn-Change concept
How to address and manage poor performance
How to improve performance and manage strong performance

Modules in more detail

What ‘poor performance’ looks like – why it occurs; poor confidence, capability and motivation
Techniques to manage performance – SMART goal setting, performance reviews and understanding the Win-Learn-Change concept
Addressing poor performance – conducting performance reviews, giving effective feedback and capturing information and actions
Managing good and great performance – how to encourage and engage to optimise performance
Coaching to improving performance – coaching to improve performance and setting clearly defined goals
Align to business process – how developing performance fits within existing performance management process and systems