Change is a given – without it businesses stagnate and flounder. However too much change, or badly handled change, can be just as damaging.

Change Management is about delivering successful change by preparing, equipping, and supporting individuals to thrive through change (which we cover in A Practical Approach to Change Management, the partner course to this one.) It’s common for change teams to be set up to manage the tasks and activities of the change process. However it is less common for organisations to understand and support their leaders who are tasked with landing the change.

In this course, we explore the critical role of leaders across a business in landing successful and sustainable business change. It covers how you create an environment which embraces and supports change; how you prepare yourself, your team and often your senior leadership group to navigate the change; how behaviours are at the heart of the success and how to identify and manage resistance. We also acknowledge that sometimes as leaders we are asked to land change which we did not originate or develop.

We also introduce a tried-and-tested model for you, as a leader, to use as the framework for the change journey, recognising that change will only work if it focuses on the people who experience it.

This is a classroom course.
Please get in touch to explore pricing options, or simply find out more.

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What you will learn

What you will learn

  • How to describe and define change in a business capacity
  • How leaders can affect the success of a change programme
  • The importance of behaviours in sustaining the change process
  • How to recognise common characteristics of each stage of the change curve and appreciate how to help your team effectively move through the stages
  • How the ADKAR® change framework can be used to help land change
What the course covers

Modules in more detail

  • Introduction to change – What is change and what does successful change look like? How do people respond to change; consider your own response and that of your team
  • Behavioural side of change – Critically, successful change relies on behaviours. Explore the psychology of change, the change curve and how to manage resistance to change: with a particular focus on how to understand your team’s reaction to change and how you can support them. Consider how you also need to approach the impact of the change for senior leaders and your peers.
  • Managing the change journey – Introduce the ADKAR® model and explain how it is applied in practice. Convey how this structure and approach will help you, as leaders, define where you can add value to the change process and help guide your teams and senior leaders.
  • The importance of communication – What is the purpose of communication; identify why there should be a plan and how you can use communication to help motivate your teams
  • Change readiness – How can you measure if your organisation is ready to change? What levers of change can be identified and measured and what to look out for to indicate that change might not have landed as expected. What might you and your teams experience, and what you can do about it?
  • Pulling it all together – review the key learnings from the course and create action plans
Who it is suitable for

Who it is suitable for

  • Middle to senior managers, either as a management skills course or to support them as they navigate specific business change initiatives
  • Those leaders who are tasked with landing change within their business area, but may not have been part of the project team who defined and managed the change

At a glance...

At a glance
  • 1-day classroom course
  • Option for virtual delivery
  • Suitable for up to 12 delegates
  • Highly interactive – exercises and discussion throughout
  • Tangible action plans for the individual and the organisation
  • Developed and delivered by experienced change professionals
  • Aligns to industry best practice guidelines