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Personal Development & Management Courses

Coaching & feedback

Coaching supports managers to develop teams by shifting the focus from managers solving problems for team members to individuals working out solutions for themselves. This increases motivation and commitment whilst improving outcomes and performance. This one-day session develops skills and explores techniques with practice and feedback sessions using pre-considered real coaching opportunities and challenges.

This is a classroom course.
Please get in touch to explore pricing options, or simply find out more.

What you will learn

The difference between coaching, mentoring and training
Which key skills are needed for coaching and assessing yourself against these
How to coach effectively using the GROW model
How to craft coaching questions and the impact of great questions
Which opportunities best suit formal or informal coaching
How to use giving feedback as an opportunity to coach

Modules in more detail

The role of the coach – coaching to develop or improve performance
Coaching vs. mentoring – what the difference is and when to use each approach
The benefits of coaching – what’s in it for the individual and the business
An introduction to GROW – how to use this established model
Coaching essentials – effective questioning and listening skills
The role of feedback within coaching – its importance and benefits
Effective feedback – how to give feedback that is considered, constructive and conducive to act upon
Formal vs. informal coaching – identifying day-to-day opportunities to coach in different ways