Coaching supports managers to develop teams by shifting the focus from managers solving problems for team members to individuals working out solutions for themselves. This increases motivation and commitment whilst improving outcomes and performance. This one-day session develops skills and explores techniques with practice and feedback sessions using pre-considered real coaching opportunities and challenges.

This is a classroom course.
Please get in touch to explore pricing options, or simply find out more.

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What you will learn

What you will learn

  • The difference between coaching, mentoring and training
  • Which key skills are needed for coaching and assessing yourself against these
  • How to coach effectively using the GROW model
  • How to craft coaching questions and the impact of great questions
  • Which opportunities best suit formal or informal coaching
  • How to use giving feedback as an opportunity to coach
What the course covers

Modules in more detail

  1. The role of the coach – coaching to develop or improve performance
  2. Coaching vs. mentoring – what the difference is and when to use each approach
  3. The benefits of coaching – what’s in it for the individual and the business
  4. An introduction to GROW – how to use this established model
  5. Coaching essentials – effective questioning and listening skills
  6. The role of feedback within coaching – its importance and benefits
  7. Effective feedback – how to give feedback that is considered, constructive and conducive to act upon
  8. Formal vs. informal coaching – identifying day-to-day opportunities to coach in different ways
Who it is suitable for

Who it is suitable for

  • Managers and team leaders with responsibility for developing their teams
  • Mentors and coaches who support people within or outside of their team

At a glance...

At a glance
  • One-day classroom workshop
  • Closed group delivered within your business
  • Suitable for up to 12 delegates
  • Packed with practical and proven tips and techniques
  • Engaging activities and action planning
  • Coaching practice exercise with expert feedback