The First Friday Training Academy

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  • Developing a sustainability strategy

    Explore the ethical and environmental issues impacting retail in order to develop a strategy to embed sustainability into your business Find out more »

  • Creating a strategy

    This certificated course will help you understand how to create a robust retail strategy that meets the needs of the customer, and delivers the goals of the business. Find out more »

  • Merchandise planning and WSSI training course
    Merchandise planning - online course

    Suitable for intermediate level merchandising or planning roles involved in pre-season planning, this course covers planning sales, stock, markdown and margin, sales phasing, managing intake and open to buy, and use of the WSSI. Find out more »

  • Assortment planning & range building

    This certificated course covers the range building process, planning space, planning options, width and depth, grouping stores, the assortment plan, and range sign-off. Find out more »

  • Range building & option planning

    This interactive training course is facilitated by two experienced retail professionals and covers the end-to-end range building and option planning process, and the roles involved. Find out more »

  • Introduction to negotiation skills for retail buyers - online course
    Introduction to negotiation skills for retail buyers - online course

    This online retail buyer negotiation skills course covers the negotiations process, objectives, conflicts and the six-step negotiation framework. Find out more »

  • Introduction to retail buyer negotiation skills - one-day course

    This negotiation skills course for retail buyers covers the negotiations process & objectives, conflict in negotiation and the six-step framework. Find out more »

  • Advanced negotiation skills for retail buyers
    Advanced negotiation skills for retail buyers - two day course

    A two-day course for retail buyers who wish to refresh, develop or enhance their negotiation skills to deal with more complex and challenging negotiations. Find out more »

  • The journey from cost to profit

    Learn how to influence the profitability of your business through commercial costing and sourcing decisions. Find out more »

  • Sourcing

    Training in sourcing strategy, ethical sourcing, sustainability, types of sourcing, terminology and cultural considerations. Find out more »

  • Supplier management

    Learn how to work commercially with suppliers – from building successful long-term relationships, finding new suppliers and exiting a supplier. Find out more »

  • Sample Management

    Entry-level course on how to manage the sample process which supports the development of product ranges. Find out more »

  • Competitor shopping and store visits
    Store visits and competitor shopping

    Learn how to prepare for and carry out effective visits to both the stores in your own business and those of the competition Find out more »

  • Buying trips and factory visits training
    Buying trips & factory visits

    Junior buyers course on how to go about planning for and then conducting buying trips and factory visits. Find out more »

  • Order management, allocation & replenishment

    Learn the fundamentals of the end-to-end stock management process, critical path management, planning allocations, replenishment and managing commitment. Find out more »

  • Evaluating performance

    Learn how to evaluate weekly trading performance of a department, interpret KPIs at department-, category- and line-level, and compare with objectives. Find out more »

  • In season trading training course
    In-season management - Forecasting, trading and WSSI online course

    Covers use of the WSSI as a trading, evaluation & forecasting tool, taking action and managing end of season product & terminal stock. Find out more »

  • Managing key lines

    Training course on planning, forecasting and managing key lines in-season to maximise profitability. Find out more »

  • Price management

    Learn how to manage prices and optimise margin - including considerations for initial price setting, promotions and profitability, and clearance markdown criteria. Find out more »

  • Range planning challenge

    A fast-paced workshop where teams compete to create ranges that meet customer expectations, exceed business goals and deliver profit. Find out more »

  • Trading challenge

    A unique workshop that challenges teams to trade a product category, optimise in-season performance and deliver profit through a series of scenarios. Find out more »

  • Profit challenge

    A team-based workshop packed with activities designed to improve profit-related decision-making within a pressurised retail environment. Find out more »

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If you'd like to get in touch please call or email us - or fill in the form below. UK Tel: +44 (0)1494 867106 UK & US enquiries: enquiries@firstfriday.biz UK Office First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK   [wpforms id="10699"]   First Friday Ltd. is registered in England and Wales with Companies House. Company Registration No.04293694 Registered office: Lower Hollises, Rignall Road, Great Missenden, Buckinghamshire, HP16 9AJ, UK

Any questions about this course?

If you would like to get in touch, please call or email us or alternatively, send us a message below

+44 (0)1494 867106 training.academy@firstfriday.biz

First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK

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