Based around retail veteran John Hoerner’ s book Recipes for Retail. It covers theories, tips and advice on customers, people, suppliers, stock management, marketing, finance, strategy and online. Find out more »
The First Friday training academy is perfectly placed to develop commercial knowledge, technical capability and soft skills in customer, client product or service-based businesses. The academy is a blended learning programme spanning topics from leading change to the retail product lifecycle, and from negotiation skills to influence and impact.
It’s underpinned by the many years of experience and expertise that our team has amassed in commercial and operational roles within many of the UK’s best-known businesses. Our unique insight and understanding have enabled us to create training that educates and engages in equal measure. Many courses are modular so you can pick and choose what’s right for an individual, a team, a department or a division.
Essential training to understand and improve awareness of equality diversity & inclusion in the workplace – from compliance with the Equality Act to practical actions that can be taken in the workplace
Find out more »A comprehensive retail training programme to develop the technical skills needed to build knowledge and confidence in buying, merchandising and merchandise planning.
Find out more »Considering a career in buying, merchandising or planning? Or just starting out in a new role? These courses cover the retail basics that are the foundation for success.
Find out more »Learn how to be a great retailer from someone who knows. Bite-sized wisdom from one of the most experienced retailers in the world.
Find out more »Project management for business managers, leading change, commercial thinking and many other workshops. Our wide range of soft skill and behavioural workshops help people to perform at their peak.
Find out more »Business change is always important, and properly implemented, it will make a real difference to how change is embedded and sustained in your organisation.
Find out more »
Based around retail veteran John Hoerner’ s book Recipes for Retail. It covers theories, tips and advice on customers, people, suppliers, stock management, marketing, finance, strategy and online. Find out more »
A certificated course covering the retail cycle, current trends, roles & responsibilities, high-level tools, techniques and processes, plus the key concepts, calculations and drivers used within typical retail organisations. Find out more »
Suitable for intermediate level merchandising or planning roles involved in pre-season planning, this course covers planning sales, stock, markdown and margin, sales phasing, managing intake and open to buy, and use of the WSSI. Find out more »
This negotiation skills course for retail buyers covers the negotiations process & objectives, conflict in negotiation and the six-step framework. Find out more »
If you’d like to get in touch please call or email us – or fill in the form below.
UK Tel: +44 (0)1494 867106
UK & US enquiries: enquiries@firstfriday.biz
UK Office
First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK
First Friday Ltd. is registered in England and Wales with Companies House.
Company Registration No.04293694
Registered office: Lower Hollises, Rignall Road, Great Missenden, Buckinghamshire, HP16 9AJ, UK
If you would like to get in touch, please call or email us
or alternatively, send us a message below
+44 (0)1494 867106
training.academy@firstfriday.biz
First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK
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