We bring learning to life by drawing on our experience in business.
There is nobody better than First Friday at providing training services for retail and other customer-facing businesses because we are more than just skilled trainers, we are trainers with commercial experience. Our learning techniques are practical, using real-life examples and encouraging group interaction through exercises and by introducing competitive elements. We can tailor bespoke training specifically to your brand and requirements, or we can offer you a tried and tested First Friday training solution – from merchandising training to leadership development, from retail training and customer service skills to team on-boarding, we’ve got it covered.
Competence within any commercial or customer facing role is underpinned by each individual knowing the why, what and how of their particular role. Our job skills training is grounded in experience and the real business world.
Need help to define your customer experience? Want to develop capability in wowing your customers and successful selling? Our retail operations and hospitality credentials mean that nobody is better placed to train your teams on all things customer that build loyalty and satisfaction whilst delivering commercial results.
We have worked on over 100 systems transformations. Our systems transformation experts have a wealth of experience and can support your change programme success in a variety of different ways…
Equip people at all levels with the personal and people skills they need to work successfully in their role and alongside others. From self-awareness profiling to high performing teams our soft skill workshops deliver hard results.
All of our First Friday training consultants will have the appropriate business background for the required training , such as buying, merchandising or stores , and an in-depth understanding of
Workshops & surgeries
Podcasts & webinars
Role-plays & scenarios
Animated processes & graphs
Quizzes & assessments
eBooks, videos, toolkits, user guides
Psychometric & strengths profiling
PPT & presentations
If you’d like to get in touch please call or email us.
UK Tel: +44 (0)1494 867106
UK & US enquiries: firstname.lastname@example.org
First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK
First Friday Ltd. is registered in England and Wales with Companies House.
Company Registration No.04293694
Registered office: Lower Hollises, Rignall Road, Great Missenden, Buckinghamshire, HP16 9AJ, UK
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