First Friday’s retail and commercial heritage and expertise, along with our extensive experience of working on systems transformation programmes means that we believe we are the perfect company to partner with.
All our consultants have a commercial background. They are able to speak the same business language as the client and also bring valuable insights from other clients. Our team is able to work in a collaborative way and be seen as part of the client team whilst still offering an objective opinion that carries weight.
Our systems transformation training focuses on each job role & its responsibilities, best practice and new ways of working. We don’t just teach people which button to press, we develop their understanding of your new system and processes enabling them to be more efficient and effective in their job.
Focus on the process
We focus on the change to process, to best practice and to roles and responsibilities
Job role training
We recognise different needs based on experience, hierarchy level and job role
‘Real life’ scenarios, examples and data
Our training refers to business scenarios, uses ‘real life’ exercises, relevant products, data, business challenges and goals
Include the opportunity to learn and to practice
Blended training solutions including business briefings, workshops & courses, eLearning, coaching and post training support materials
Relevant & engaging materials
Include materials which are practical, engaging, relevant and creative
Quality delegate packs
Include delegate packs with glossary of terms, key process flows, system navigation reminders, top tips and quick reference guides
Always reflect business objectives
Reflect the business objectives of the sponsors and the knowledge and input from the SMEs in the learning objectives and course content
If you’d like to get in touch please call or email us.
UK Tel: +44 (0)1494 867106
UK & US enquiries: firstname.lastname@example.org
First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK
First Friday Ltd. is registered in England and Wales with Companies House.
Company Registration No.04293694
Registered office: Lower Hollises, Rignall Road, Great Missenden, Buckinghamshire, HP16 9AJ, UK
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