Training & Development:

Job skills & technical skills

We are more than just skilled trainers; we are trainers who understand the business in which you work.

We are able to identify with the day-to-day tasks you face and offer training to suit all levels of job skills and job roles.  Our job skills training is interactive, peppered with real-life examples and relates directly to the person and their task.

We can tailor training specifically to your brand and your requirements or we can offer you one of our tried and tested First Friday solutions.

Here are examples of some of the areas in which we specialise:



  • Buying training
  • Range building
  • Margin, profit and product costing
  • Product development
  • Product selection
  • Negotiation skills
  • Sourcing
  • Supplier evaluation
  • Buying for eCommerce
  • Merchandising training
  • Range planning
  • Merchandise financial planning
  • Assortment planning
  • Trading
  • Stock management
  • WSSI
  • Open to buy (OTB)
  • Allocation and replenishment
  • Markdown modelling
  • Sales forecasting
  • Stores training
  • Retail management
  • Stock management
  • Retail sales
  • Customer service training
  • EPoS training
  • Visual merchandising
  • Managing the P&L
  • Logistics and distribution training
  • Warehouse management training
  • Logistics training
  • Supply Chain training
  • Frontline training
  • Porter and cleaner training
  • Receptionist training
  • Catering training
  • Sales training

Contact Us

If you’d like to get in touch please call or email us.

UK Tel: +44 (0)1494 867106
UK & US enquiries:

UK Office
First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK



First Friday Ltd. is registered in England and Wales with Companies House.
Company Registration No.04293694

Registered office: Lower Hollises, Rignall Road, Great Missenden, Buckinghamshire, HP16 9AJ, UK



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