Oracle Merchandising & Stock Management Systems Training for European Department Stores
This multi-national European department store retailer was undertaking a systems transformation programme that involved the implementation of new merchandising and stock management systems from Oracle Retail.
First Friday were engaged to support the project with the design and development of all training materials for the change programme.
The programme encompasses a phased rollout across all sections of the business and covering all the countries they trade in.
First Friday were engaged to support the project with the design and development of all training materials for this retail change programme.
We had one senior retail consultant on-site responsible for planning, project management, QA, research for the training and liaison with the training developers in the UK. We developed training courses and associated material for the buying, Merchandise Planning, Supply Chain and Retail Financial teams. The training was delivered by a mixed team of First Friday and internal client trainers.
“The training was fantastic. This is so different to anything we have previously done”