Global food retailer systems transformation

This client was embarking upon a major 5 year IT transformation programme.

This was the largest initiative in the UK of its kind at the time and involved replacing every aspect of their IT infrastructure. The aim was to maximise efficiency across all operations. This included the distribution centres, stores, finance, manufacturing and the head office commercial teams.

First Friday were engaged to provide change management, communications and training teams to support the programme.

First Friday implemented a change management methodology that ensured minimum disruption to day-to-day business, whilst returning maximum performance both during and after implementation. A First Friday training and communications team then worked with the business change managers to transfer knowledge and train teams on the new systems and processes. This ensured a smooth cutover for each of the business units as they moved to the new systems.

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Any questions?

If you’d like to get in touch please call or email us – or fill in the form below.

UK Tel: +44 (0)1494 867106
UK & US enquiries:

UK Office
First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK



First Friday Ltd. is registered in England and Wales with Companies House.
Company Registration No.04293694

Registered office: Lower Hollises, Rignall Road, Great Missenden, Buckinghamshire, HP16 9AJ, UK

Any questions about this course?

If you would like to get in touch, please call or email us
or alternatively, send us a message below

+44 (0)1494 867106

First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK

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