Latest news & insights
Teamwork in a Retail Target Operating Model
Learn how First Friday used a Retail Target Operating Model to improve collaboration and the effective operation of a fashion business.
WSSI / Merchandise Financial Planning project
Software selection support, functional expertise, change management and training for a WSSI / MFP project for a European Department Store retailer
MS Dynamics 365 CRM Change Management and Training for a Housing Association
How we helped a large UK housing association with change management and training to successfully implement MS Dynamics CRM in a highly complex change environment.
Oracle Systems Transformation for a Global Food Retailer
This project was the largest initiative in the UK of its kind at the time and involved replacing every aspect of their IT infrastructure with the aim of maximising efficiency across all operations.
Change Management for Oracle Retail Systems Transformation Project
Learn how we helped one of Europe’s leading retail groups to implement a new Oracle Retail merchandise management system.
Process Design and Training for Department Store eCommerce Website Launch
New website launched with 690+ trained staff enables leading UK department store to achieve strategic omnichannel retailer & eCommerce leader ambitions.
Introducing Retail Buying and Merchandising Best Practice
This European footwear retailer with 500+ stores wanted to centralise to one executive function in Europe and to introduce best practice buying and merchandising ways of working.
Introducing Change Management Methodology to a Large Retailer
This large UK retailer required support to introduce a business change, communication and training methodology to land change efficiently and effectively within their commercial teams.