Delivering successful change and transformation across the globe

Explore how First Friday retail consultants helped a business in the food and beverage sector embed a vision for the future using a Retail Target Operating Model to improve profit.

Learn how we used our deep expertise in Buying, Merchandising, Planning and Commercial functions to review the planning processes, systems and organisational structure at a Middle Eastern fashion multiple.

How we helped a mixed product discount retailer move from an emporium style of buying to more data-based decision-making through better understanding of KPIs and standardised reporting.

Having completed a 5-week brief to create a seasonal merchandise plan, we then introduced merchandise planning across the whole of this international department store group.

Learn how we helped an international luxury department store group implement an effective merchandise plan after the generalist consulting firm they were working with were found to lack the industry experience to translate recommendations into a workable process.

The story of how we defined a design-to-delivery process which would provide consistency and best practice for this growing fashion retail business.

This telecoms retailer was regularly overstocked due to weak stock management processes; we were asked to undertake a review of their commercial operating model.