Transformation & Change

Assortment or Range planning is the majority of a buying and merchandising team’s purpose. All of the other work done is related to building the range for the next phase, the next season, the next year.   From strategy to trading, from WSSI to supplier relationships, from competitor shopping to catwalks – it’s all ultimately about […]

The WSSI (Weekly Stock Sales and Intake) is the engine that powers the decision making of Buying, Planning and Trading teams. Installing a new engine – while keeping the business running – might seem a daunting task, but, done right, it could transform your business.  You may not have a WSSI system to speak of, […]

Having been involved in many transformation and change projects over the years I wanted to share some of my experience of what I’ve learnt actually makes change not just successful, but sustainable too. So over a series of 4 posts, I’m going to share my experience about the approach I’ve seen work in the real […]

Delivering sustainable change requires a number of steps to work together. Last time I talked about the importance of agreeing and sharing the vision for the future. I discussed how critical it is to place your people at the heart of the change and support them to develop the vision into more tangible steps. In […]

In the first 2 posts from this series looking at the key steps to delivering successful change, we have so far discussed: Putting people at the heart of change – teams and stakeholders Creating and articulating a high-level vision for the change Agreeing benefits Building capability Addressing challenges Ordering the design process effectively Designing the […]

Once you have the appropriate capability and organisational structures in place, you’ve designed the new process or system and you’ve communicated the changes and the impact it will have on both the business and the individual, the change needs to be trained out. It is no good just telling people to do it, they need […]