Lynne Heaton

Lynne Heaton

Training Consultant

An experienced consultant with a strong merchandising background, Lynne began her career at Freemans as a Stock Controller before moving into merchandising for Laura Ashley. She later joined Debenhams where she worked for many years in various merchandising roles across childrenswear, womenswear and menswear and spent over 10 years as a Senior Merchandiser before moving into a project role as a business expert on a systems transformation programme.

Since joining First Friday in 2018, Lynne has worked with several key clients, developing and delivering multi-channel training on a number of systems transformation and commercial skills programmes. Working with clients in the UK and overseas, both inside and outside retail, she is also competent in both written and spoken German, having spent two years living and working in Dusseldorf.

Lynne particularly enjoys working with cross-functional teams, supporting them to develop best practice ways of working and industry-standard principles and in her free time, enjoys fitness, reading and travel.


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