Case studies

Leading telecommunications retailer

Leading telecommunications retailer

The client was regularly overstocked due to weak stock management processes.

First Friday were asked to undertake a review of their commercial operating model.

We reviewed the current end-to-end processes and ways of working for managing stock, the organisational structure and RACIs within the commercial teams to evaluate whether there was a benefit in applying traditional retail merchandising principles.

The benefits included the delivery of best in class merchandising processes and organisational structure with clear roles and responsibilities.

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First Friday Ltd. is registered in England and Wales with Companies House.
Company Registration No.04293694

Registered office: Lower Hollises, Rignall Road, Great Missenden, Buckinghamshire, HP16 9AJ, UK



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