First Friday Building capability in retail

Business Change

Whatever change your business makes, it’s the people who will make it a success or a disappointment.  We build capability within your business to deliver sustainable change.

Delivering Successful Business Change

  • Impact Assessment
  • Gap Analysis
  • Stakeholder Management
    • Stakeholder Assessment
    • Stakeholder Engagement Planning
  • Stakeholder Tracking
  • Organisation Design
  • TNA & Training Plan
  • Training
  • Communications
  • Risk Management

Supporting & Developing Teams/ Individuals through Change

  • Understanding Change Reactions
  • Coaching for Change